OnGoing MarketWatch – Sales & Presales

MW JFA001

Consultative Sales Specialist - Enterprise Feedback Management

This is the profile of a High Achieving EFM & Market Research Sales specialist, MRS certified and educated to Masters level with over 10 years’ experience.

  • Established EFM business virtually from scratch in Europe for a Software Solutions Business
  • Building a high value pipeline and closing numerous high value deals in excess of £500k
  • Establishing New Business sales into UK, Middle East & Africa.

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MW JFA008

Highly Skilled Technical Pre-Sales and Systems Engineer:

With a Broad skills set that includes;

  • Data Modelling; Business Intelligence, Big Data Analytics, Application Architect, Database Technology; Oracle;SQL , MySql, Programming languages; Shell scripting, Perl scripting, Visual Basic; Java (JEE)
  • Extensive experience in Mobile, Fixed network technology including;  IP/MPLS, Routing, VLANs, SDN, NFV, IoT, M2M, E2E (Radio, 2G, 3G, 4G, 5G, PS Core, EPC, CS Core, IP, Transmission, IMS)
  • OSS technology including; Service Assurance, Performance Management, Fault Management, Service Quality Management, Customer Experience Management

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MW JFA012 Exec

Highly Experienced Telecommunications Executive:

Globally experienced and working in both Mobile and fixed Telecoms across Broadband, Messaging, Voice, Data and Value Added Services in Cloud and Communications.

  • Grew new business channel revenues by > 50% In Mobile Engagement expanding existing relationships globally as well as winning new big name partners.
  • Created new product and services programme using partner products in combination with his businesses solutions taking the programme from zero to $30M in < 4 years.

This is a person who will lead your new or existing global sales teams, whether that is direct or indirect, he will produce high value for your business, create new and innovative services and solutions and significantly increase revenues to your business.

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MW JFA014

Solutions Consultant – Voice, Unified Comms and Contact Centre Applications

This is a person who is very capable and innovative in his approach and is able to design and manage complex solutions that offer real value and that will serve the needs of the client. Capable of managing client relations in a way that ensures the ongoing success of the business.

  • Designed all aspects of a global communications systems upgrade from a legacy solution to state of the art technology, service including all aspects of voice, messaging, call recording, quality, security, integration and implementation valued in $10s of millions for a Global Investment Bank.
  • Contributed to upgrading of the company’s status from Avaya Certified Partner to Platinum Business Partner and Avaya Quality Service provider within 12 months. Achieved 350% increase in sales in a single year.
  • Successfully beat off all the competition in designing the voice network of an international airline. The design included the Communications for HQ and 46 airports, contact center and voice recording.

This person has had an positive impact in all the roles he has worked and Will add significantly to your business, I would recommend that you meet with him as soon as possible to understand how he will add value to your organisation as his profile is already attracting interest.

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MW JFA015 Pass

Internal New Business and Account Manager

This is the profile of a highly talented and driven Sales person whose motivation to succeed has been demonstrated in everything he has done to date.

  • He inherited an under-quota, despondent, de-motivated team of two Business Development Executives and was tasked to turn around their performance as a Player Manager. Over a period of three months with the addition of a further three Graduates he went on to lead the team to produce two successive over-quota quarters, taking performance from <60% of quota to > 120%.
  • After joining a new team in a new company he became the top performer in just 6 months, consistently over achieving. The remainder of the EMEA team were underachieving, this continued for the remainder of the year at which point he was promoted from a lead generation position to one that includes the full sales cycle where he has continued to over achieve against quota.
It is difficult in a few lines to demonstrate how much value this person would bring to your Internal or field sales team, I highly recommend you take some time to explore his profile further and get in touch with us to discuss next steps.

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MW JFA003

Senior Technical Pre-sales Consultant:

Over 20 years’ experience in telecommunications engineering and sales consultancy with expertise in the design, presentation and implementation of International integrated, innovative and complex services and WAN solutions for both Public Sector and Enterprise clients.

  • The design of a large part of a broadband solution for 15 local authorities and
  • Design and provision of the WAN solution and internet access for 2,500 educational establishments.
  • Designed the UK network for a large hospitality company

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MW JFA006

Senior Technical Solutions Consultant:

20 years of experience in the telecommunications industry, including IVR/contact centre/call recording hosted network services, SIP, and PCI DSS Level 1 compliant telephone based services

  • Development of the first hosted contact centre solution, and one of the first in the telecoms market for the business division of a Network Carrier.
  • Lead role in the product managing and development of a new hosted contact centre, call recording and PCI compliant card payment solutions
  • Creation of a new solution design specification process, including a new specification document
  • Progressed to a  senior position, within a team of skilled Technical Consultants, where he provided In-depth mentoring of staff members, including commercial and technical training, job shadowing and daily management

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MW JFA002

Presale Solution Consultant:

Solutions consultant with 10 years’ experience covering;

  • Full technical knowledge of the complete Omni channel Contact Centre solutions
  • ACD, IVR, CTI, MIS, WFM
  • Call/Screen Recording and Omni/multi-channel routing (Call, Webchat, IM, Email, Webforms, SMS and Social Media).

Designed and managed the Contact Centre installation for the London Cycle Hire Scheme which included an innovative solution allowing customers to you the IVR to self-activate and de-activate keys taking a major strain off the agents workload and creating substantial savings for the client.

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MW JFA004

Technical Pre-Sales Consultant:

Very strong knowledge and capability of telecommunications technology which includes Data Analytics, Business intelligence for traffic management and user experience using DPI, Mobile radio and core network technology.

  • As the Technical lead for a UK 3G UMTS mobile network operator customer:
  • Managed several successful projects in the mobile packet core, including integration with the GGSN and PDN GW for traffic management, Diameter Gx based policy control and quota management, analytics & business intelligence gathering, roaming control, and application aware congestion management in the radio network.
  • Responsible for the customer technical relationship including architecture design, use case development, and implementation.

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